Bridging the Civic Gap: What We Learned from Two IDEAL Project Workshops in Brussels

On May 21st, 2025, Leaders International hosted two workshops in Brussels as part of the Horizon Europe-funded IDEAL Project, which is working to make civic participation more inclusive across Europe—particularly for those often excluded because of language, migration status, or cultural barriers. The sessions brought together grassroots organizations working with refugees and migrants from countries including Palestine, Syria, and Libya. What we heard was clear: language is not just a barrier—it’s often the wall separating people from their rights.

Across both workshops, participants described systems that feel impenetrable. Laws shift without warning. Procedures vary from one city to another. Access to legal support, housing, and basic information often depends on whether someone speaks the “right” language. Many described how discrimination, both overt and structural, erodes trust in institutions. And yet, there was also a strong sense of possibility. From those working in community media to legal advocacy and humanitarian support, all highlighted the same need: a multilingual, digital platform that actually meets people where they are—in their own language, on their phones, with real information they can act on.

Participants didn’t just outline problems—they offered solutions. Voice-to-text tools. Arabic-language platforms with region-specific guidance. Clear explanations of how governance works and where to turn when something goes wrong. And just as importantly, they emphasized that digital tools alone aren't enough. Trust is still built in person—through workshops, peer support, and community dialogue. These insights aren’t theoretical—they’re foundational to how IDEAL will continue shaping tools that bridge language gaps and unlock real civic access. Because in the end, civic engagement isn’t just about voting or attending meetings—it’s about feeling like you belong and knowing your voice matters.